FREQUENTLY ASKED QUESTIONS

Answer to your common questions below.

Registration

Each state has a different requirement on how often you are allowed to take a defensive driving class for point reduction, insurance discount and ticket dismissal. During registration, we’ll tell you how often you’re permitted to take the course you select.
Yes, our defensive driving class is Licensed by most states. Please check our approval during registration for your state.
As per state and court rules, we’re required to check that the person who signs up for a defensive driving class is the same person taking the course. You’ll be asked to answer the eligibility questions after each section of the course.
Log into your account using your email address and password, click on My Account at the top of the screen and click on the “Register for a New Course” link. This will allow you to select and register for a new course.

Payment

Absolutely! You can select a course, create an account and test-drive it for free.
We accept payment online by credit card and debit card. We accept Visa, MasterCard, American Express and Discover. All online payments are processed securely through Authorize.net. If you’re uncomfortable submitting your payment online, you can contact us at (800) 991-0310.
Coupon/redemption codes are only valid at the time of registration and cannot be redeemed after payment has already been made. It also cannot be used to request a refund for the discounted amount. If you wish to use the code you may cancel the course and request a refund if you have not already reached the final exam. You may register again with the coupon code.
To participate, follow the instructions located at your My Account: Referrals section. You’ll earn a $3 referral fee for each person that you refer to DriveSafeToday.com. On the Referrals page, you may track your referrals, post your unique referral code on Facebook/Twitter, and request a payment. There is no limit to the amount of referral fees you may earn. For more information, please review the Referral Program Terms & Conditions.
We’re 100% confident that you’ll love our defensive driving class! If prior to starting a final exam, you’re not satisfied, simply click “Cancel Course” from your My Account page. If you paid by credit card, we’ll provide a full refund to the credit card you used to pay for the course.

Course

We offer defensive driving classes and driver’s education programs that are Licensed nationwide by state DMV’s, courts, and insurance companies to reduce points, lower insurance premiums, dismiss tickets and fulfill driver’s education requirements to earn a learner’s permit.
DriveSafeToday.com is Licensed nationwide to provide defensive driving classes in a number of state and local agencies (DMV’s and Courts*). During registration, we’ll inform you if the course is Licensed in your state or local jurisdiction. *Court approval might be required; please contact your court for more information.
Our courses are court* and DMV Licensed to reduce points from your license, reduce insurance premiums, and dismiss a traffic ticket. When you select a course during registration, click on Learn More to see the full benefit of completing a defensive driving course offered by DriveSafeToday.com. *Court approval might be required; please contact your court for more information.
Most of the court and DMV Licensed courses are 100% online. There are a few states and courts that require you to complete the final exam in-person at a local location. During registration you’ll be notified whether the defensive driving class you select will require you to take the course online or at a local location. If you’re required to complete the final exam in-person, we’ll provide you a list of locations that are close to you.
Yes. Each state has a different policy on who can take a driver’s ed course for an insurance discount. During registration, click on Learn More and you will find information about whether your state offers insurance discount courses.
During registration you’ll be notified of the length of the defensive driving class you select. Each court and DMV has different requirements on how much time a student must spend on a course. We know that you don’t want to be staring at the time the entire time. So, we decided to spice things up with free audio read-along, hilarious pictures and entertaining stories that will help you zip through the course. Remember, you can complete the defensive driving course at your own pace and convenience. Take the course from any computer, 24 hours a day, and log on and off as many times as you want – it will always resume from where you left off.
No. You can take the course from any computer, any time of day and log on and off as many times as you want. The course is designed to resume from the exact spot where you left off. You no longer have to worry about fitting a defensive driving class and traffic school into your busy schedule.
You must wait until the timer on the page reaches 0:00 before going to the next page.
When you complete the defensive driving class, you’ll be required to take a final exam. Depending on your court or DMV’s regulations, you’ll have an opportunity to retake the final exam if you fail. During registration you’ll be notified of the pass rate (percentage needed to pass the final exam), whether the exam is open or closed book and the number of final exam re-takes allowed for the course you select.

Certificate

Your certificate of completion will be emailed to you and available for download from your account. You may also request a signed and sealed copy of your certificate shipped to you via USPS First-Class Mail for $9.95 or USPS Priority Mail Express for $29.95 - orders placed after 11 AM Eastern Time will be processed on the next business day . This can be requested once you’re logged into your account by clicking on the “Certificates” tab.
The certificate of completion will be available to download and emailed to you immediately after course completion. You may also request a signed and sealed copy of the certificate be sent to you by mail. This can be requested once you’re logged into your account by clicking on the “Certificates” tab.
The time required to complete the course and deadlines for submitting the certificate of completion varies from court to court. Please contact your court and ask them if you’ll have sufficient time to complete the defensive driving class and submit the certificate to the court.
No, we do not submit certificates to the court – it is your responsibility to do so if required. For instructions on how to submit your certificate to the court, contact the court clerk prior to registration. However, depending on your state we may submit your information to the state motor vehicle agency.
You may log into your account and download a copy from “Certificates” tab. If you need a signed and sealed copy of your certificate, log into your account, click on the “Certificates” tab and you may request one from there.
If you spot any issues or errors on your certificate of completion, give us a call. We’ll be glad to fix it for you.

Troubleshooting

Yes. Our course works on all major PC and Mac browsers. Our defensive driving course also works on all mobile devices – tablets, smart phones and net books.
Your login ID is the email address that you provided during registration. If you do not remember the email address, please contact us.
If you forgot your password, use the “Forgot Password” feature by clicking the “Login” button at the top of the page. We will send instructions on how to reset the password to the email address you provided during registration. If you no longer have access to that email, please contact us. If you’re having trouble logging into your account: – Make sure your CAPS LOCK is not on; – Make sure you are inputting the correct email address that you used during registration; – Make sure the password you entered is correct. During registration, we send you an email with your password.
Log back into your account using your email address and password and the driver’s ed course will resume from the exact spot where you left off. It’s that simple!
Yes. Protecting your privacy and safety is very important to us. We utilize the latest security features and SSL to ensure that all student information is encrypted and secured. We are a verified Secure Site.